Talk:Reports 8Jan13

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Revision as of 18:04, 7 January 2013 by Leela0808 (talk | contribs) (Clarifying email response times)
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Clarification

Sorry, my fault for not being clear when communicating around this to Jon:

"2.6 The Christmas Break - Staff covered email enquiries. No phone messages left. OTRS queue 14 received, 2 spam."

This is not the OTRS queue per se - its the emails that come to Fundraising@ and Membership@. It was more like 7 received, 7 spam, they've all been addressed or are being worked on and have received a first reply. Thanks! Katherine Bavage (WMUK) (talk) 17:04, 7 January 2013 (UTC)