WMUK membership survey - suggestions and comments

Hello everyone.

Wikimedia UK is in the process of designing and developing a survey of our members. A sensible approach is for us to speak with you all about the things that you are interested in, rather than what we think you might be interested in.

To this end, we'd like to hear your suggestions and comments. What would you like to tell us about? What kind of information would you like to share? About which areas of our work and our organisation do you have strong opinions?

Talk to us here. Thanks for your time. --Stevie Benton (WMUK) (talk) 16:33, 10 September 2012 (UTC)

Two surveys

I would like to suggest to cut the survey in two parts (not sure how that should happen technically, but it should come down to it that it is totally fine if you leave after part 1 and you can simply click 'i dont want to take part 2'.). The first part should be the default, easy to answer part. What do you think about the color of the walls in our office on a scale from 1 to 5, what would you feel if the chair would grow a moustache on a scale from 1 to 5 etc and what is your general satisfaction as a) a member 1-5, b) as a community member 1-5 and c) as a member of the general audience 1-5. Just a bunch of scaling questions where the main outcome is the average scores and distributions.

Part 2 would be more input questions. Questions that are designed to get intelligent and constructive feedback, things where one single answer is more important than the weighed average or even distribution. Where answers make you think, and realize that while he's the only one saying it, he has a darn good point (how would you like us to communicate with you, how can we make the impact we have on your community activities bigger, what are qualities you're currently missing in our staff and/or the board or how could we persuade you to candidate for the board).

Just a thought :) (oh, and some of the example questions above might actually be serious suggestions ;)). Lodewijk (talk) 00:03, 11 September 2012 (UTC)

Hi Lodewijk - It is pretty easy to do this with the survey tool we use (survey monkey) but I wondered why you felt a split approach was needed - was it so we could collect bog standard attitudinal and demographic data as 'required questions' and allow people to opt out of the more nuanced feedback questions? I would have felt that a survey with piped questions based on previous answers was fine, especially as we don't have to make any of the questions 'required to answer' unless we want to! Thanks for the suggested questions too :) Katherine Bavage (WMUK) (talk) 08:53, 11 October 2012 (UTC)

Could we ask two questions

1. Their experiences as a newbie and what was good/could be better.

2. If they feel excluded for any reason - mobility, gender, geography, sexuality, race... and if so what we should do about it

Draft survey and Membership Strategy

Hi everyone! I'm going to send a reminder round the Wikimedia-uk list today about this, but given the feedback so far I've got some ideas to get started with writing the survey! I'll put a table in here with some suggestions and I'd be really grateful for feedback on the talk page, and suggestions for further questions here.

I'd like to run the survey for two weeks and have it close at the end of the month or early November. This is so the results can be collated and shared here (with raw data too for interested parties who want it), and take any further feedback those generate to the Board. This is in order for them to make some decisions about what benefits and opportunities we pursue for members, alongside how we keep members updated and well informed about the Chapter, board and staff.

To complement this I'm also starting an on-wiki dissuasion at 2012 Membership strategy consultation where I would welcome input from members and non members alike about the direction our membership strategy could take in terms of recruitment, benefits, development and overall goals. Please go have a look and put some thoughts there too! Katherine Bavage (WMUK) (talk) 09:10, 11 October 2012 (UTC)

Election rules change

Not the most important issue, I understand, but if you are doing a membership survey it would be useful to ask a question to see whether the proposed change in election system [1] would make people less likely to vote (as some people have said might) AndrewRT (talk) 19:34, 11 October 2012 (UTC)