Talk:Risk Register/2012

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Revision as of 16:30, 21 September 2012 by Lexein (talk | contribs) (Action plan suggestion)
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I'm not a Wikimedia UK member. Under Risks relating to WMF

Risks related to WMF projects

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Scandal related to conflict of interest, POV, BLP, "paid" editing, "PR" editing, etc. Anything which bears a risk of loss of credibility or public confidence.

Action:

Public response on Blog and Twitter, use usual press release channels too.

  • Boilerplate rapid response (ideally within 20 minutes of any breaking alleged problem):
The Foundation and Wikipedia have quality-control policies and guidelines in place to prevent introduction of bias, or the appearance of bias, into Wikipedia articles. We also have policies and best practices in place to maintain the organization's and its projects' independence from outside parties. The Foundation (UK) and Wikipedia members are internally looking into this situation. The Foundation (UK) will publicly release a preliminary assessment based on internal discussion(s) within 24 hours. In addition to the situation at hand, any potential adjustments to policies and procedures will be considered, and the Foundation will publicly release an additional report within the week.
(Contact info)
(Organization info)
  • Internal discussion tracking on all relevant Wiki Talk, User Talk, and Wikipedia Talk pages, including Jimmy Wales's Talk page (a common lightning rod), with boilerplate response and possible consensed move of several discussions to a single most-appropriate Talk (or subpage!).
  • Check IRC:wikipedia-en-help IRC:wikipedia-en, IRC:wikipedia for discussion, suggest continuing on-wiki at most-appropriate Talk page.
  • Consider RFC on topic at most-appropriate Talk page
  • 24-hour response:
  • 5-business-day response as promised:

Training of trustees in press release channel usage: mailing lists, blog and twitter logins

Scandal related to pornography or politics or other issue on some corner of the WMF sites

Action:

Continue outreach to new readers and editors so we already have a reputation in peoples mind before the 'scandal' hits.

Training of Trustees in television interview techniques.

Employ public relations staff to make sure our response is available