Talk:OTRS workshop

Maximum ?

If at the Old Street offices, then a sensible maximum would be 24 people. With the geonotice attracting more attendees, we might have to point that out if we start hitting 20+ sign-ups. --Fæ 17:03, 13 December 2011 (UTC)

Quite possibly, though most of the people who are interested will have OTRS access, and I'd be surprised if we could find 24 Brits on OTRS who can be bothered to travel to London for. But you never know. HJ Mitchell | Penny for your thoughts? 17:42, 13 December 2011 (UTC)

Do attendees need to be on OTRS before the event? WereSpielChequers 14:07, 17 December 2011 (UTC)

No, however there should be a realistic expectation that they are suitable to be trusted for future OTRS volunteering. It would be a unfair to give the impression that this is not an issue for someone to spend time coming to the workshop to be rejected when they apply to volunteer to help. I would recommend they apply as a volunteer before the event as the workshop will make far more sense once you have tried out the system. --Fæ 15:02, 17 December 2011 (UTC)

What is OTRS?

Last sentence of lede: "New volunteers to help with OTRS would be most welcome!" Nowhere on page: explanation, or even de-initialisation, of OTRS. Way to welcome newbies.....

Fair point. I've linked it. However I would point out that this workshop is for experienced editors - new to OTRS but probably not new to the wiki. It isn't targeted at newbies, though I agree it should be understandable to those who come across it. WereSpielChequers 14:06, 17 December 2011 (UTC)

Finances

This is kind of confusing: nothing on this page states anything about finances, correlating with what was said through the mailing list. Is OTRS workshop/Budget still operational? (It isn't linked from anywhere and hasn't been edited since November...) Mentifisto 10:52, 18 December 2011 (UTC)

There is budget available. The expense policy will apply and Mike will be ensuring that claims or advances are appropriate and making the call on who can legitimately claim for what. --Fæ 12:10, 18 December 2011 (UTC)