WMUK membership survey 2013/Survey draft

Introduction and privacy notice

Thank you for helping Wikimedia UK by taking this survey - it should take no more than ten minutes of your time.

The survey is in two parts.

The first part of the survey is not anonymous and is linked to the email address the survey has been sent to. It asks questions about you experiences as a member, including the governance of the chapter, membership services, member benefits and your engagement with our work. You will have the option to tick whether you wish to be contacted in relation to your responses by email - for example, if we could use your experience as a case study or offer you the opportunity to be contacted about events your responses indicate you would be interested in.

The second part of the survey is anonymous and you may chose to skip it all or in part as all questions are optional. This is a series of demographic monitoring questions, including gender, age, sexuality, disability and barriers to participation. It will also include a free form comment section for anybody who wishes to make comments they felt unable to include in the non-anonymous survey. You do not have to complete it for your earlier responses to be received.

Your responses will be stored in survey monkey and can only be accesses by a limited number of Wikimedia UK staff. When the meta report about the results has been produced and any responses that can be followed up stored on your member contact record, all responses will be deleted within 60 days of the survey closing.

The results will inform the Wikimedia UK membership strategy and the decisions made about the benefits and services offered to members. We will publish the results of the survey within 30 days of it closing publicly on our website, and provide a 'You said: We did' report within six months of the survey demonstrating how responses are helping improve what the Charity offers members. Both will be emailed to all members.

If you have any questions please email membership@wikimedia.org.uk or check our survey FAQs.

Membership

1. Why did you become a member of WMUK? Please select all that apply.
   1. To support Wikipedia [Tick]
   2. To support the Wikimedia projects [Tick]
   3. To support Wikimedia activities in the UK [Tick]
   4. To vote in WMUK's trustee elections [Tick]
   5. Other (please specify) [Free text]
2. What prompted you to become a member of WMUK? Please select all that apply.
   1. Attendance at a WMUK event [Tick]
   2. Donating to WMUK [Tick]
   3. Referred by a friend [Tick]
   4. Other (please specify) [Free text]
3. How have you been involved in WMUK's activities? Please select all that apply.
   1. Attending WMUK events [Tick]
   2. Donated to WMUK [Tick]
   3. Participating in discussions on the WMUK wiki [Tick]
   4. Interacted with WMUK's staff members [Tick]
   5. Interacted with WMUK's board members [Tick]
   6. Other (please specify) [Free text]
4. Please can you describe your positive experiences as a member? Why would you recommend membership to other people?
   1. [Free text]
5. Please can you describe any negative experiences as a member? Why would you suggest to improve this?
   1. [Free text]
6. Which of the following topics are you interested in discussing? Please select all that apply.
   1. Membership matters [Tick]
   2. Governance matters [Tick]
   3. Movement issues [Tick]
   4. Outreach ideas [Tick]
   5. Other (please specify) [Free text]
7. How would you like to interact with WMUK? Please select all that apply.
   1. Email [Tick]
   2. IRC [Tick]
   3. Telephone [Tick]
   4. Public wiki [Tick]
   5. Private wiki [Tick]
   6. Facebook [Tick]
   7. Twitter [Tick]
   8. Other (please specify) [Free text]
8. It has been suggested that members may benefit from or prefer a members-only wiki, to discuss internal issues or concerns. Would you use this if it was available
   1. Yes [Tick]
   2. No [Tick]
   3. Not sure [Tick]
   4. I would prefer to use the public wiki for all discussions [Tick]
   5. I would not use a wiki for discussions [Tick]
   6. Other (please specify) [Free text]
9. What membership benefits would you like to receive? Please select all that apply.
   1. A welcome gift, such as a badge [Tick]
   2. A welcome gift, such as a T-shirt [Tick]
   3. Access to restricted reference material [Tick]
   4. Privileged access to WMUK events [Tick]
   5. This is not important to me [Tick]
   6. Other (please specify) [Free text]

Events

One of the main activities that WMUK organises are offline events. This section will help us decide what sort of events to organise.

1. Have you ever been to a Wikimedia UK event?
   1. Yes [Tick]
   2. No [Tick]
   3. Not sure [Tick]
2. Which type of events would you be interested in attending?
   1. Social events [Yes/No/Maybe]
   2. Photography events [Yes/No/Maybe]
   3. Tours of Museums [Yes/No/Maybe]
   4. Editathons [Yes/No/Maybe]
   5. Training events to improve my wiki skills [Yes/No/Maybe]
   6. Training events to teach others wiki skills [Yes/No/Maybe]
   7. None
   8. Other (please specify) [Free text]
3. Where would you be interested in attending events (please tick all that apply)

- Scotland - As defined by this

1. 1. Eastern Scotland
   2. Southwestern Scotland
   3. North Eastern Scotland
   4. Highlands and Islands

- England - As defined by this

1. 1. East of England
   2. East Midlands
   3. London
   4. North East
   5.  North West
   6. South East
   7. South West
   8. West Midlands
   9.  Yorkshire and the Humber

- Wales - As defined by this

1. 1. West Wales [Yes/No/Maybe]
   2. East Wales [Yes/No/Maybe]
   3. The Valleys

- Northern Ireland - As defined by this

1. 1. Belfast
   2. Outer Belfast
   3.  East
   4. North
   5. West and South

- Remote -

1. 1. Online [Yes/No/Maybe]

1. What sort of factors have prevented you from attending events in the past?
   • Too far from where I live
   • Travel too expensive
   • Took place during the day
   • Took place while I was at work
   • Not enough advance notice
   • Filled up too fast
   • Would prefer to participate in an online event
   • Other (Please specify)
2. What would help you attend future events?
   • Events are held at nearby locations
   • Scholarships are available to cover the costs of attending the event
   • Events take place during the weekend
   • Events are advertised further in advance of them taking place
   • More capacity is available at events
   • Online participation is possible
   • Other (Please specify)

Governance

1. This is the link to the membership area on the UK Wiki (http://uk.wikimedia.org/wiki/Membership) Do you think this has enough information about membership processes and benefits?
   1. Yes
   2. No
   3. Don't know

If no or don't know;

1. Here are suggested some changes that could be made - please rank in terms of importance. Feel free to add additional ideas.

x

x

x

x

x

Other (free text)

Demographs

Wikimedia UK is a registered UK Charity which seeks as a part of its public objects; "...to promote and support the widest possible public access to, use of and contribution to open content of an encyclopedic or educational nature or of similar utility to the general public, in particularly the open content supported and provided by the Wikimedia Foundation..."

The Wikimedia Foundation's current five-year plan has key strategic aims which included 'Increasing participation' and 'Increasing reach' in the editor community. This is understood to mean we want more people to participate in contributing to the Wikimedia projects, and we want to reach out to less-well-represented groups and engage them.

It is helpful to the Wikimedia UK board of trustees and staff to understand approximately what the demographic profile of the Charity's membership is to see if our membership may have particular needs which should be catered for, to see if our membership is reflecting a good range of people with different characteristics. For example; if we knew we had a large number of unwaged/low income members that would inform continuing discussions about fees or member benefits. Or; if we knew we had no members over sixty years old we might want to look at partnering with organisations that work predominantly with people in that age group to develop a more appealing offer, specific events or targeted recruitment.

All the questions are optional. Please answer as many as you wish - the more information we have the more we can make decisions based on who are members really are. All responses are completely anonymous and will not be shared individually, but rather as a meta-report summarising all responses.

(NB this section should be separate, anonomised and no questions require an answer. Some demographic data is better than none, and if we have a good explanation of why we're collecting it that may motivate people to fill it in?)

1. What is your gender?
   • Male
   • Female
   • Other (please specify)
2. Are you transgender?
   • Yes
   • No
   • Other (please specify)
3. If you are transgender, what was your assigned gender status at birth?
   • Male
   • Female
   • Not applicable
   • Other (please specify)
4. Which of the following terms best describes your sexual orientation?
   • Heterosexual
   • Gay/lesbian
   • Bisexual
   • Other
   • Prefer not to say
5. What is your age?
   • 0-15
   • 16-24
   • 25-34
   • 35-44
   • 45-54
   • 55-64
   • 65-74
   • 75-84
   • 85+
6. What is the highest level of education you have completed?
   • Degree or equivalent
   • Higher education
   • A Level or equivalent
   • GCSEs grades A*-C or equivalent
   • Other qualifications
   • No qualification
   • Don't know
7. What is your approximate average annual income?
   • £0-£24.999
   • £25,000-£49,000
   • £50,000-£74,999
   • £75,000-£99,999
   • £1000,000-£124,999
   • More than £150,000
8. What is your relationship status?
   • Single
   • In a relationship
   • In a relationship, cohabiting
   • Married
   • Civil partnership
9. Are you a parent or carer to one or more children?
   • Yes (go to next question)
   • No (skip next question)
10. How many children live in your household

Age	1	2	3	4+
0 to 4 years old
5 to 10 years old
11 to 16 years old
17 to 18 years old

11. Which languages do you speak?

	Not at all	A little	Moderately	Fluently
English
Welsh
Scots
Scottish Gaelic
Irish Gaelic
Cornish
Other (please specify)