Service Desk: Difference between revisions

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The '''Service Desk''' is the point of contact between the association administration (volunteer & professionals) and the members or interested people. It is thought to be base on [http://www.otrs.com OTRS].
The '''Service Desk''' is the point of contact between the association administration (volunteer & professionals) and the members or interested people. It is thought to be based on [http://www.otrs.com OTRS].


== Queues ==
== Queues ==

Revision as of 10:37, 22 May 2013

The Service Desk is the point of contact between the association administration (volunteer & professionals) and the members or interested people. It is thought to be based on OTRS.

Queues

Add your queue here using the following template:

  • Queue name:
    • Purpose
    • Corresponding email address(es)
    • Responsible(s)